Student Property Maintenance Portal | Report Issues Online | Gillams
Report maintenance issues online for your student property in Exeter. Our professional team handles repairs promptly with 24/7 emergency support.
How to Report an Issue
- Online Portal - Submit requests through our maintenance form below
- Phone - Call 01392 459 900 during office hours (Mon-Fri 9am-5pm)
- Emergency - 24/7 emergency line for urgent issues like gas leaks or flooding
What to Include
- Your property address and tenant name
- Description of the issue
- Photos if possible
- Best times for access
Response Times
Emergency issues (gas leaks, flooding, no heating in winter) - Same day response
Urgent issues (boiler problems, electrical faults) - 24-48 hours
Routine issues (minor repairs, replacements) - Within 5 working days
Contact Maintenance
Call 01392 459 900 or email lettings@gillams-properties.co.uk.