Privacy Policy | Gillams
This privacy policy explains how Gillams Properties collects, uses, and protects your personal data when using our student accommodation services. Last updated: September 2025.
Data We Collect
- Personal Information - Name, email, phone number, date of birth, university details for account creation and communication
- Property Preferences - Location preferences, budget, property type, move-in dates for property matching
- Communication Data - Contact inquiries, viewing bookings, maintenance requests for customer service
- Technical Information - IP addresses, device info, browser type for security and performance
Your Rights
- Access Your Data - Request a copy of all personal data we hold about you
- Rectify Inaccurate Data - Correct any incorrect or outdated information
- Delete Your Data - Request deletion of your personal data (right to be forgotten)
- Data Portability - Receive your data in a structured, machine-readable format
Data Protection
We are committed to protecting your privacy in accordance with the Data Protection Act 2018 and UK GDPR. Your data is processed fairly and lawfully for legitimate business purposes only.
We do not sell your personal data to third parties. Data is only shared with service providers necessary to deliver our services.
Contact Us
For data protection queries, contact us at lettings@gillams-properties.co.uk or call 01392 459 900.